![]() Snapchat is a free service that relies on advertising revenue. There are several things that you can do to help ensure that your customer service request is handled professionally and quickly:įirst, have realistic expectations. ![]() Getting help with hacked accounts or cases of identity theft Best Practices for Contacting Snapchat Customer Service Requests for help in setting up, changing or canceling a Snapchat account The reasons why people contact Snapchat customer service are consistent with those found on other social media platforms, particularly those that cater to a younger demographic: Why Do People Contact Snapchat Customer Support? ![]() Individuals who need assistance must complete an online or in-app support request form and wait to hear back from Snapchat's customer service representatives. It should be noted, however, that Snapchat does not offer phone-based customer service. As one of the most popular social media platforms for young people, it isn't surprising that Snapchat receives a significant number of requests for customer service each and every day. Snapchat is a mobile social messaging app known for the short duration of its content: photos and text messages disappear off the service instead of remaining available for viewing. ![]()
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